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Wednesday, 21 September 2016 09:37

How to Check If A Company That You Are About To Engage is Good For You Featured

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Most companies these days would claim that they are “reputable” enough to handle your software development needs. But what does the term reputable mean?

The word reputable is variable. The term reputable comes from the root word “reputation”, which means, a belief that someone or something has that particular habit or characteristic. In all honest terms, every company, institution or individual have their own reputation. An individual may be reputed to as “industrious or hardworking” even though no one has ever worked with that individual. A company may be reputed as “dynamic or customer-centric”, even though no one has ever engaged this company into business.

In the world of software development, reputation varies. Some companies are reputed to be “expensive” or “delivers high quality outputs.” But would these be enough for small to medium enterprises? It would depend on how these companies view as such, but let us discuss here the characteristics of a “good-reputationed” software development company.

  1. A Good Software Company Must Have An Extensive Record of Delivered Solutions

            It would be easy to create an off-the-shelf timekeeping system and it would be easy to create an off-the-shelf accounting system, but timekeeping and accounting are just slices off the pie in a business environment. What sets good software development companies apart are its extensive experience in delivering solutions for various industries, supporting various business processes. It should not be limited in delivering specific off-the-shelf solutions for the software development processes require extensive experience in the areas of all business aspects.

  1. A Good Software Company Must First Listen, and listen and listen, and listen.

Each business has its own specific process that sets it apart from its competition. If a software company does not listen to what you specifically need then how can they deliver what you need? “I need this automated solution, but I really do not have that much money to pay for it.”

 Software development companies who hear these lines go out as soon as they can. But good software companies would try to work out a solution with you. Flexible payment terms? It can always be done, for the good of the client. Of course, business is business, but would the clients deserve more? 

  1. A Good Software Company Focus On Quality

Some software companies go in, install, configure and leave, leaving the clients hanging. A good software company listens, listens even more, understands your business, understands your problems, installs, configures and stays with you until such time that you are running perfectly. Of course, it comes with a bit of cost, but quality and perfection always comes with costs.

  1. A Good Software Company Supports

 Some software companies, again, go in, install, configure and leave. After sometime, your business processes requires change and no one knows on how the software installed can fit into the business process. Some companies throw the software to the garbage, but good companies make sure that they are there to make the software adjust to your business. This makes sure that good return of investments are realized by the client.

  1. Good Software Companies See the Big Picture

Need to link your existing systems to another systems in the future? Some companies do not realize that their deliverables may require interface to new or existing systems in the future leaving a thick wall on their software products so that it can’t be linked to other systems or software in the future.

Need to put up that system into the Internet? Some companies would just say, they cannot, but good companies have designed their products so that it can support everything.

  1. Lastly, Good software companies are customer-centric and deliver quality results. 

Who would want to work with companies who do not listen to what their customers need and just shove down their products to the throat of their clients so that they can make the sale, get paid and go? Again, good software companies exist because they value what their customers need, not just on the revenues that they are about to make. Sudden adjustments into the software? Good software companies knows that. It would be ok to make adjustments, just as long as the software fits into the users requirements. Good software companies work closely with the clients and communicate well so that even the smallest detail of issues can be ironed out.

Have you experienced a software that you installed in your smart phone that after installation, the phone does not work as normal as before? Then after installing, you call up their support, but no one can help you? It’s quality. Good software companies ensure that their products would work and commits that these products can still be improved, making them work better.

These characteristics are vital. It’s not just about reputation. Sure, good software companies may charge higher, but then again, quality may come at a higher price and that higher price would be going back to your business in the future. Cheaper companies may charge low, but would be leaving you as soon as they are paid leaving their customers hanging and may decide just not to use the software, throwing investments to the bin. Good software companies are there to support you in your every little need, and are there to support you in your pain and victories.

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Read 1377 times Last modified on Thursday, 20 October 2016 17:12

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